Last Updated: 9^th October, 2025

At PlayPop Kids, we aim to deliver happiness to your doorstep as quickly and safely as possible. Please review our shipping details below.

1. Processing Time

• Orders are typically processed within 1 business day after confirmation.
• Orders placed on weekends or public holidays will be processed the next working day.

2. Delivery Time & Methods

• Local Deliveries (within Dhaka): Estimated delivery within 1-2 business days.
• Nationwide Deliveries: Estimated delivery within 2-4 business days, depending on destination and courier availability.
• Delivery times are estimates only and may vary due to courier delays, weather, or other unforeseen factors.

3. Shipping Charges

• Shipping costs are calculated at checkout based on delivery location and package weight/size.
• From time to time, we may offer free shipping promotions – details will be announced on our website or social media.

4. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
• You can track your shipment through the courier’s website using the tracking number provided.

5. Delivery Issues

• Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
• If your package is lost or delayed, please contact our customer support, and we will do our best to assist you.

6. Risk of Loss

All items purchased from PlayPop Kids are made under a shipment contract. Risk of loss and ownership for products pass to you upon delivery to the address provided at checkout.

7. Contact Us

If you have any questions about our shipping process, please contact us:

📧 Email: contact@playpopkids.com
📞 Phone: +8801311209604